Covid-19 Trading

Update 11/06/2020:

From Monday 15th June we will be open for collections from all customers. This service will be available from 8:30 - 14:00 Monday to Friday.

We will remain closed on Saturday mornings for the time being.

All customers are to report to the Service Point located on the Car park side of the office upon entering the yard. Please call ahead if possible with your requirements, supply chains are currently struggling, so lots of products are out of stock.

This service will be for collections of goods, we are unfortunately still unable to offer viewing or walk arounds the yard for browsing purposes.

If you wish to come and collect an order that has already been scheduled for delivery, please inform us of that upon arrival at the service point.

There is currently no entry to any of our work spaces including the shop area, please respect all signage showing no entry points. 

Update 18/05/2020: Please read;

With social distancing requirements currently unchanged. We will continue to offer a delivery only service for all customers. Moving forward our top priority is the safety of our staff and customers, as it has been throughout.

Moving forward we will reinstate a collection service for Account holding customers only from Tuesday 19th May. This service will then be available Monday - Friday between 9:00 - 14:00. All account holders looking to take advantage of this service must report to the Service Point before loading. All customers are reminded to respect our staffs and each others social distance and remain at least two meters from all staff and other customers.

Any non-account holders entering Southill Sawmills contrary to above guidelines will be asked to leave and service will not be forthcoming. Please respect our safety and yours!!

Currently delivery lead times are between three and four weeks, we are endeavouring to improve this situation.

We remain closed on Saturdays at this time.

04/04/2020

We are currently only able to offer a delivery service under current restrictions. This has lead to extremely high demand on our delivery abilities. Please be advised that our delivery lead times are currently around 3 weeks from order and getting longer. We are proceessing as many orders as possible as quickly as possible, so please bear with us while we organise booking your delivery in, it may take us a couple of days to get in touch.

There are currently no collection facilities at the Sawmills itself, so please to do not travel to us.

Our opening hours remain Monday to Friday 7:30 am until 17:00 pm, we will however be closed on Saturdays and Bank Holidays.

Thank you for your understanding in these difficult times. Please stay safe and we look forward to seeing everyone come safely out the other side of this.

 

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